At Unistat Ltd, we are committed to protecting the privacy and security of our customers and site visitors, including you. Unistat team members are customers themselves, both of UNISTAT and other Internet sites. We therefore fully appreciate and respect the importance of data privacy and security on the Internet. We believe you should feel both informed and empowered when it comes to our handling and usage of your information.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, identification number, company vat and registration number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf our website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We will do our best to protect your personal data, however, there are also a number of things that you can help with. You can keep your account safe by using a strong password that includes characters other than just letters. We will also encourage you not to use the same password across all or many of your online accounts. As emails, instant messaging, and similar means of communication are not encrypted, we also would recommend not communicating any confidential information through these means.
What about cookies?
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
You are free to decline our Cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website and our services.
However, you will still be able to place orders.
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking? It’s also important to note that we do not allow third-party behavioral tracking
Directive (European Union)
A directive is a legal act of the European Union, which requires member states to achieve a particular result without dictating the means of achieving that result. It can be distinguished from regulations which are self-executing and do not require any implementing measures. Directives normally leave member states with a certain amount of leeway as to the exact rules to be adopted. Directives can be adopted by means of a variety of legislative procedures depending on their subject matter. It gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
To be in accordance with a Directive (European Union), we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can
- email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
- follow the instructions at the bottom of each email.
Online Dispute Resolution
At Unistat Ltd we always have as first priority to serve our customers in the best possible way. If you have a complaint about your order or our services we highly recommend to contact us and we will do everything possible to find a solution.
Nevertheless in case that you still feel that your complaint has not received the necessary attention from our side, you have the right to visit the European Online Dispute Resolution platform and use online dispute resolution to reach an out-of-court settlement.
You are hereby informed that in case any dispute arises from any transaction between us for the settlement of which you have sent us a relevant request in writing but no joint agreement has been reached between us, then you have the possibility to take recourse to the Online Dispute Resolution platform on the internet at the following address http://ec.europa.eu/odr . You may file an application for dispute resolution and then our company shall be contacted by the competent authority at the electronic address Unistat@unistat.com.cy . In addition we bring to your knowledge that our Company recognises, within the context of good faith, the advisory character of the decisions of the Authority that will undertake the matter and is not bound for the enforceability of these decisions.
The European Online Dispute Resolution platform (ODR platform)
The ODR platform is a web-based platform developed by the European Commission. Its objective is to help consumers and traders resolve their contractual disputes about online purchases of goods and services out-of-court at a low cost in a simple and fast way.
It allows consumers to submit their disputes online in any of the 23 official languages of the European Union. The ODR platform transmits the disputes only to the quality dispute resolution bodies communicated by Member States.
Member States have to establish a national contact point to provide assistance to users of the ODR platform. The list of these national contact points is available on the ODR platform.
The ODR platform is accessible to consumers and traders since 15 February 2016.
Both the information you provide to us, and the information we collect, is controlled by Unistat Ltd according the General Data Protection Regulation (GDPR) Regulation (EU) 2016/679 and any other applicable laws.
We are always keen to hear from our customers (especially if you feel we’ve let you down or fallen short of your expectations). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – after all, we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the UNISTAT team, who will be delighted to answer any questions you may have using the information below.
Both the information you provide to us, and the information we collect, is controlled by Unistat Ltd including for the purpose of the Data Protection Act 1998 (the Act) and any other applicable laws.
We are always keen to hear from our customers (especially if you feel we’ve let you down or fallen short of your expectations). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – after all, we want you to return to the site and to recommend us to your associates, friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact our eshop Administrator, who will be delighted to answer any questions you may have using the information below.
48 Tripoleos Street,
2235 Latsia, Cyprus
Telephone: (+357) 22 20 32 32
National Service Line: 77 77 77 99 (charge from landline and mobile: € 0,08116/min) or at 22 20 32 32 (charge from landline € 0,025/min and from mobile € 0,05/λεπτό).
VAT Reg. No.: CY 10053504 X
Company Reg. No.: HE53504
Changes to this Policy
Last modification date: 24, March 2017